Frequently Asked Questions

What are the Nature Forger values?

1. Answer: Everything we do is surrounded by values and support for our customers and clients! We have 5 simple, yet meaningful values. Our first value is “integrity.” We strive to uphold the integrity of My Purrfect Picks by providing phenomenal support and service. The second value is “Power.” We believe that our products should empower your day-to-day to make things better and easier! The third is “Flight.” We never want a customer to wait for anything or have an unfortunate experience, so we live by the”Flight” rule, which is to ensure that the customer is taken care of first! The fourth value is “Quality.” Everything we see, we want to make sure is perfect for our customers, so we carefully pick the best products to serve! Lastly, the value of “Equality.” My Purrfect Picks does not tolerate discrimination. We treat everyone with the same mutual respect!

How fast is the delivery of the products?

2. Answer: Delivery time depends on the selected delivery method and your location. Usually, delivery takes from 1 to 5 days.

Can I return the product if it doesn't fit or I don't like it?
3. Answer: Yes, you can return the product within 14 days of purchase if it doesn’t fit or

you don’t like it. The product must be in its original packaging and unused. Click here to request a return

How to check the availability of a product in stock?

4. Answer: The availability of the product in stock is indicated on the product page. If the product is temporarily out of stock, you can leave a request for notification of receipt.

How to contact your support service?
5. Answer: You can contact our support service by phone or email, as well as through the feedback form  on the website. We are always ready to help you make the right choice and answer your questions.
Are your products environmentally friendly
6. Answer: All of the products associated with My Purrfect Picks has been selected with the thought of the Purrfect Picks Values! All products have been verified and specifically chosen to ensure that our customers are satisfied during their Purrfect Picks

Experience!

Do you guys offer your products to other businesses?
7. Answer: Yes, most items in our catalog are eligible for B2B pricing, which is currently

closed for privacy reasons. However, you may create a B2B account by clicking here to get a quote or gain access to our pricing catalog! chosen.

What do I do if the product is recalled?
8. Answer: In the rare case that a recall occurs, an email will be sent to your email with

the instruction for the respective return! Recalls will be sent out right away when notified. One of the main things we strive for is safety, so you never have to worry about a faulty or recalled product with Nature Forger